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FAQ

In which languages I can browse?

The available languages in unity.gr are: Greek, English.

The prices are the same in both the online and the physical Unity stores?

Yes, except for the specific offers that they are Web Offers and they are always listed.

The products, that the size and the color are run out, can be refreshed?

In Unity you can find wide variety in all the categories and sizes. If one product is run out, can be refreshed as soon as possible. If there in no reserve it is withdrawn immediately.

Can I receive in my email information about the latest news and offers of unity.gr?

Yes, just signing up in ''Newsletter''. With your registration you win a 10% discount coupon for your first order

Can I stop receiving the ''Newsletter''?

Yes, the procedure is simple. Find one of our ''Newsletter'' and click on One-Click Unsubscribe or inform us with a relevant email

How can I be sure that I have completed my order?

With the completion of your order, you receive in about an hour a confirmation email . If you don't receive it, communicate with the customer service department (2169006900).

Can I remove or cancel any product of my order?

Yes, From the shopping basket you can remove the products, that you don't want, in case you didn't complete your order. If you completed it, communicate with the customer service department (2169006900).

Can I cancel my order?

Yes, you can cancel your order calling the customer service department (2169006900).

What should I do if I receive a defective product?

Unity.gr sells only products that are in an excellent condition. For this reason if, exceptionally, you receive a defective product, call the customer service department (2169006900).

What should I do if I receive wrong product?

In case, by mistake, you receive a product that you didn't receive, call the customer service department (2169006900).

Can I return a product?

Yes, you can return a product in all of our Unity stores. The underwear, socks, headphones, swimsuits, can be return due to hygiene. The items have to be in the initial condition and you will be requested to bring the corresponding receipt.

If I don't have the opportunity to visit any store, how can I make a return?

If you don't have the opportunity to visit a physical store, communicate with the customer service department.

Is it safe the use of my credit card?

Yes, the data are transferred in an encrypted form SSL. The system will communicate with the bank that issued it, so the buyer can approve the payment. When the bank confirm the authenticity, the charge of the card will be transacted. Otherwise the order is canceled.

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